“Safeguarding your clients’ personal, financial and medical information is one of our top priorities, and because of that, we have state-of-the-art information security systems to protect your data. However, despite our efforts, Anthem was the target of a very sophisticated external, cyber attack. These attackers gained unauthorized access to Anthem’s information technology (IT) system and have obtained personal information from our current and former members such as their names, birthdays, member ID/Social Security numbers, street addresses, email addresses and employment information, including income data. Based on the information we know now, there is no evidence that banking, credit card, medical information (such as claims, test results, or diagnostic codes) were targeted or compromised.
Once the attack was discovered, Anthem immediately made every effort to close the security vulnerability, contacted the Federal Bureau of Investigation (FBI) and began fully cooperating with their investigation. Anthem has also retained Mandiant, one of the world’s leading cybersecurity firms, to evaluate our systems and identify solutions based on the evolving landscape.
Anthem’s own associates’ personal information – including our own – was accessed during this security breach. We join you in your concern and frustration, and we assure you that we are working around the clock to do everything we can to further secure your clients’ data.
Anthem will individually notify current and former members whose information has been accessed. We will provide credit monitoring and identity protection services free of charge so that those who have been affected can have peace of mind. We have created a dedicated website (www.AnthemFacts.com ) where members can access information such as frequently asked questions and answers. We have also established a dedicated toll-free number that both current and former members can call if they have questions related to this incident. That number is: 1-877-263-7995. As we learn more, we will continually update this website and share that information with you. And, we developed a memo template and FAQ to help you answer questions you may receive from your clients.
We want to personally apologize to you and your clients for what has happened, as we know you expect us to protect your information. We will do everything in our power to make our systems and security processes better and more secure, and hope that we can earn back your trust.”

Please note the toll free 877 number above and the website address www.AnthemFacts.com for more information.

The following Bloomberg article (link) sheds more light on the situation 24 hours after Anthem’s initial announcement and provides helpful steps to take to monitor your own information if you are an Anthem member :
http://www.bloomberg.com/news/articles/2015-02-05/what-to-do-right-now-if-you-re-one-of-the-80-million-anthem-members-who-got-hacked

If you are an Anthem member, I share your concerns and am sympathetic to your situation, as I and my family are also in the same position. I do not have any more information than what’s reported above. If you are affected, you will be receiving more communication from Anthem shortly.
Phil Lee
Philip W. Lee, MBA
Lee Health Insurance Services
800-286-7445
www.health-insurance.com

Please read this before making your decision

Should you Apply to a Covered California Exchange health plan now, or wait until the Off Exchange health plans are released (late Nov.)?

What you need to consider in your decision:

A) Do you qualify for a Tax Subsidy?
You may estimate your health plan premiums and subsidies using the Shop and Compare Tool Calculator on the Covered California website.

https://www.coveredca.com/shopandcompare/#calculator

If you know that you do qualify for a subsidy, and want to take advantage of it, then you should apply to Covered CA, naming us as your Designated Agent (Instructions on Agent Designation are attached).

If you know that you do not qualify for a subsidy, it will be to your advantage to consider plans that are outside of the Covered CA Exchange. Plans sold in the Exchange are also available outside of the Exchange at the same prices with the same benefits. There will be a larger number of plans to choose from outside. The plans outside the Exchange may have different provider networks.

In addition, applications to plans outside the Exchange will not require you to divulge personal information like income and immigration status to Govt. entities like the IRS, CMS, HHS, NSA, Homeland Security, etc.

B) Are your doctors and hospitals listed in the Provider Network of the plan that you are considering?
Most Individual/Family plans, whether in or out of the Covered CA Exchange, will have reduced or “skinny” provider networks. These plans do not have the same full PPO or HMO networks that you may have been used to with pre-ACA plans. The provider search function in coveredca.com may not have up to date listings. However several of the carriers have posted “provider finders” on their own websites. Please be aware that physicians are still negotiating with the carriers, and that these networks may change daily.

Anthem Blue Cross has notified us that they will only be offering a limited, reduced size provider network for their Individual/Family plans in and out of the Covered CA Exchange.
Blue Shield of CA has notified us that they will be offering a limited provider network for all their Individual/Family metallic plans in and out of the Covered CA Exchange. The new network will have 50% of the doctors and 70% of the hospitals of their previous full network.
Kaiser has notified us that their network will be the same in and out of the Exchange, and same as their current network.
Health Net has not yet announced their decision on provider networks.

If you are not able to find a satisfactory provider network among the Individual and Family plans inside or outside of the Exchange, Please give us a call at 925-284-2000. There may be small business group plans with wider networks — as long as you have a business with 2 or more employees.

To search for Doctors and Hospitals:
Anthem Blue Cross Provider Finder:
http://www.anthem.com/wps/portal/ca/popcontent?content_path=shared/f1/s0/t0/pw_e206382.htm

Blue Shield of CA Provider Finder:
https://www.blueshieldca.com/fap/app/search.html

C) Are your prescription drugs on the Drug Formulary List of the plan that you are applying to?
Please be aware that carriers have told us that they may be modifying and likely reducing some of their prescription drug formulary lists prior to Jan. 1.
Some carriers are starting to post their formulary lists on their websites. But those lists may be updates frequently.

For your convenience, I have attached a link to the online formulary lists for Anthem Blue Cross and Blue Shield. Please keep in mind that these lists may change.

Anthem Blue Cross Drug Formulary list can be found at:
http://www.anthem.com/ca/CAExchangedruglist4.pdf

Blue Shield Formulary List can be found at:
https://www.blueshieldca.com/bsca/documents/pharmacy/Standard_Formulary.pdf

D) Are you on a grandfathered health plan?
If you are on a grandfathered plan, you will have received a letter from your carrier notifying you of that.
If you do not know, you need to call your carrier to find out.
If you do have a grandfathered plan, that health plan will retain your existing provider network, drug formulary list and benefit design.
If you find that the new ACA-compliant plans for 2014 do not satisfy the provider network, formulary list or prices that you want, then you may keep this grandfathered plan.

To recap, apply now to Covered CA (with us as your Designated Agent) if you are certain that:
1. You qualify for a Tax Subsidy
2. Your doctors and hospitals are in the plan’s reduced network.
3. Your prescription drugs are in the plan’s Formulary List and you do not need to obtain prior authorization from the new Exchange plan to continue an expensive prescription medication.
4. You do not want to consider any of the non-Exchange health plans. (You have to wait until Nov. 15 or later for details on these outside plans.)
5. You do not want to keep a grandfathered plan which may have a more favorable provider network or drug formulary list.
6. You are comfortable with the fact that Covered CA will be sharing your PII (Personal Identifiable Information), PHI (Private Health Information) and financial information with other government and non-government entities that may include the IRS, Dept. of Homeland Security, Center for Medicare Medicaid Services, US Dept. of Health & Human Services, Dept. of Labor, Dept. of Insurance, Dept. of Managed Health Care, the State of California and Equifax.
7. You are comfortable that the Covered CA website will provide adequate security and protection against hacking and identity theft.

If you are not comfortable with the incomplete information right now, I would recommend waiting until after Nov. 15 when more is known.

Documents or information you may need to make your decision and apply for coverage?
• Your W-2 wage statement
• Your IRS 1040 form showing your household AGI income
• Your current health plan information such as ID card, plan summary, billing statement, cancellation notice, notice of mapping, premium increase letter, letter of grandfathered status, etc.
• Drivers License, Passport, Resident Alien ID card or naturalization papers.

Caution:
We are informed by the insurance carriers that the Provider Network lists and the Prescription Drug Formulary lists posted online have not been finalized, and that there may be changes to these lists.
Please be aware that if you qualify for a federal subsidy to help pay the premium, this subsidy may change at any time should your income change or should the laws change.
Please be aware that an application to the Covered CA Exchange requires you to submit sensitive PII (Personal Identifiable Information) and PHI (Private Health Information) to a Government entity which may share this info with several other Govt. and non-government entities that may include the IRS, Dept. of Homeland Security, Center for Medicare Medicaid Services, US Dept. of Health & Human Services, Dept. of Labor, the Dept. of Insurance, Dept. of Managed Health Care, the State of California and Equifax.
There may be other, as yet undiscovered, risks related to your application to Covered California.

Philip W Lee
www.health-insurance.com
www.healthplantalk.com